Terms of Service - VoicePoint

Service Provider

VoicePoint Communications Ltd.

78 Giannou Kranidioti

2014 Nicosia, Cyprus

Phone: +357 22 892 347

Agreement to Terms

These Terms of Service govern your use of VoicePoint's website and communication services. By accessing our website or engaging our services, you agree to be bound by these terms.

If you do not agree with these terms, please do not use our website or services. We reserve the right to modify these terms at any time, and changes will be effective immediately upon posting.

These terms apply to all visitors, users, and clients who access or use our services.

Service Usage Terms

1. Acceptable Use Policy

You agree to use our services and website in a lawful manner and in accordance with these terms. You may not:

• Use our services for any illegal or unauthorized purpose

• Violate any international, federal, provincial, or local laws or regulations

• Transmit viruses, malware, or any other malicious code

• Attempt to gain unauthorized access to our systems or networks

• Interfere with or disrupt the integrity or performance of our services

• Collect or harvest any personally identifiable information from our website

2. Communication Services

Our communication services include strategic planning, media relations, and crisis management. By engaging our services:

• You provide accurate and complete information necessary for service delivery

• You cooperate with our team and provide timely feedback

• You acknowledge that communication outcomes depend on various external factors

• You understand that media coverage and public reception cannot be guaranteed

3. Website Access

We grant you a limited, non-exclusive, non-transferable license to access and use our website for:

• Learning about our communication services

• Contacting us for business inquiries

• Accessing resources and information we provide

• Any other purpose we explicitly authorize

Account and Access Terms

1. Service Agreements

Our communication services are provided under specific service agreements that outline:

• Scope of work and deliverables

• Project timelines and milestones

• Payment terms and fee structure

• Responsibilities of both parties

• Confidentiality and non-disclosure provisions

2. Client Responsibilities

As a client, you are responsible for:

• Providing accurate information about your organization and objectives

• Making timely payments according to agreed terms

• Reviewing and approving materials within specified timeframes

• Maintaining confidentiality of strategic information shared

• Complying with applicable laws and industry regulations

3. Service Termination

Either party may terminate services under the following conditions:

• Material breach of contract terms

• Non-payment of fees or extended payment delays

• Mutual agreement to discontinue services

• Changes in business circumstances requiring termination

Termination procedures and notice requirements are specified in individual service agreements.

Service Availability and Modifications

1. Service Availability

We strive to provide consistent, high-quality communication services. However:

• Service availability may be affected by maintenance, upgrades, or technical issues

• External factors such as media changes or market conditions may impact delivery

• We cannot guarantee specific outcomes from communication campaigns

• Service delivery may be subject to seasonal variations and industry events

2. Service Modifications

We reserve the right to modify our services to:

• Incorporate new communication technologies and best practices

• Adapt to changes in media landscape and industry standards

• Improve service quality and client outcomes

• Comply with regulatory requirements and legal obligations

3. Geographic Scope

Our services are primarily focused on the Cyprus market, with capabilities including:

• Local and national media relations within Cyprus

• Understanding of Cyprus business culture and practices

• Compliance with Cyprus communication and marketing regulations

• Regional expertise in Mediterranean markets when relevant

Intellectual Property Rights

1. Our Intellectual Property

VoicePoint owns or licenses all intellectual property on our website and in our services, including:

• Website content, design, and functionality

• Communication methodologies and strategic frameworks

• Training materials and proprietary processes

• Trademarks, logos, and brand elements

2. Client Content Rights

You retain ownership of your intellectual property, but grant us necessary licenses to:

• Use your content for providing communication services

• Develop press materials and communication campaigns

• Create case studies and portfolio examples (with your consent)

• Comply with media requirements and distribution needs

3. Work Product Ownership

Ownership of materials created during our engagement depends on the type of work:

• Strategy documents and plans: Generally transferred to client upon payment

• Press releases and communication materials: Client owns content, we retain methodology

• Training materials: Specific ownership terms defined in service agreements

• General communication templates: Remain VoicePoint property

Questions About These Terms

If you have any questions about these Terms of Service, please contact us:

Email: Contact through our website form

Phone: +357 22 892 347

Address: 78 Giannou Kranidioti, 2014 Nicosia, Cyprus