Terms and Conditions

Legal Entity

VoicePoint Communications Ltd.

78 Giannou Kranidioti

2014 Nicosia, Cyprus

Phone: +357 22 892 347

Legal Agreement and Binding Nature

These Terms and Conditions constitute a legally binding agreement between you and VoicePoint Communications Ltd. By using our website, engaging our services, or participating in any communication activities with us, you acknowledge that you have read, understood, and agree to be bound by these terms.

This agreement governs your relationship with VoicePoint and supersedes any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

If you do not agree to these terms and conditions, you must immediately cease using our website and services. Continued use after any modifications to these terms constitutes acceptance of the revised agreement.

User Obligations and Conduct Requirements

1. Legal Compliance

You are required to comply with all applicable laws and regulations, including:

• Cyprus national laws and regulations

• European Union directives and regulations

• International laws applicable to your activities

• Industry-specific regulations relevant to your sector

• Data protection and privacy laws

• Intellectual property and copyright laws

2. Prohibited Activities

You are strictly prohibited from:

• Using our services for any unlawful or fraudulent purpose

• Misrepresenting your identity or providing false information

• Interfering with the operation of our website or services

• Attempting to gain unauthorized access to our systems

• Distributing harmful or malicious content through our platforms

• Violating the intellectual property rights of VoicePoint or third parties

• Engaging in activities that could damage our reputation or client relationships

3. Professional Conduct

When engaging with VoicePoint services, you agree to:

• Maintain professional standards in all communications

• Provide accurate and truthful information about your organization

• Respect confidentiality agreements and non-disclosure provisions

• Honor payment obligations and contractual commitments

• Cooperate in good faith during service delivery

• Report any concerns or issues promptly and transparently

4. Age and Capacity Requirements

By agreeing to these terms, you represent and warrant that:

• You are at least 18 years of age

• You have the legal capacity to enter into binding agreements

• You are authorized to act on behalf of your organization (if applicable)

• You have the authority to make decisions regarding communication strategies

User Responsibilities and Indemnification

1. Information Accuracy

You are responsible for ensuring that all information provided to VoicePoint is:

• Accurate, complete, and up-to-date

• Legally compliant and not misleading

• Free from defamatory or harmful content

• Properly authorized for use in communication materials

2. Indemnification Obligations

You agree to indemnify and hold harmless VoicePoint from any claims, damages, or losses arising from:

• Your breach of these terms and conditions

• Inaccurate or misleading information provided by you

• Your violation of applicable laws or regulations

• Third-party claims related to content you provide

• Unauthorized use of intellectual property

• Any negligent or intentional acts or omissions on your part

3. Data Protection Responsibilities

You are responsible for:

• Ensuring lawful collection and use of personal data

• Obtaining necessary consents for data processing activities

• Implementing appropriate data security measures

• Complying with GDPR and other applicable data protection laws

• Notifying VoicePoint of any data protection concerns

4. Third-Party Interactions

When interacting with media, stakeholders, or other third parties through our services:

• You remain solely responsible for your communications and relationships

• VoicePoint acts as a facilitator and advisor, not as your agent

• You must obtain necessary approvals before sharing confidential information

• Any disputes with third parties are your responsibility to resolve

Liability Limitations and Disclaimers

1. Disclaimer of Warranties

VoicePoint provides services on an "as is" basis and disclaims all warranties, including:

• Express or implied warranties of merchantability

• Warranties of fitness for a particular purpose

• Guarantees of specific communication outcomes

• Warranties regarding media coverage or public reception

• Guarantees of website availability or error-free operation

2. Limitation of Liability

VoicePoint's liability is limited as follows:

• Total liability shall not exceed the fees paid for services in the 12 months preceding the claim

• We are not liable for indirect, consequential, or punitive damages

• We are not responsible for third-party actions or decisions

• Force majeure events excuse performance obligations

• Liability limitations apply to the maximum extent permitted by law

3. Communication Outcomes

We cannot guarantee specific results from communication efforts, including:

• Media coverage volume or sentiment

• Public perception or reputation improvements

• Business outcomes resulting from communication activities

• Response rates or engagement levels

• Resolution of reputation or crisis situations

4. Force Majeure

VoicePoint is not liable for delays or failures in performance due to:

• Natural disasters or extreme weather events

• Government actions or regulatory changes

• Labor disputes or work stoppages

• Technology failures or cyber attacks

• Other circumstances beyond our reasonable control

Legal Information and Dispute Resolution

1. Governing Law

These Terms and Conditions are governed by:

• The laws of the Republic of Cyprus

• Applicable European Union regulations

• International conventions to which Cyprus is a party

Any disputes shall be subject to the exclusive jurisdiction of Cyprus courts.

2. Dispute Resolution Procedures

In the event of a dispute, the following procedures apply:

• Initial attempt at good faith negotiation and resolution

• Mediation through a mutually agreed mediator if negotiation fails

• Arbitration under Cyprus Arbitration Law if mediation is unsuccessful

• Litigation in Cyprus courts as a last resort

3. Severability Clause

If any provision of these Terms and Conditions is found to be invalid or unenforceable:

• The remaining provisions shall continue in full force and effect

• Invalid provisions shall be replaced with enforceable alternatives

• The overall intent and purpose of the agreement shall be preserved

4. Modification Policy

VoicePoint may modify these terms:

• To comply with changes in applicable laws

• To reflect changes in business practices or services

• To address new legal or regulatory requirements

• With reasonable notice to users when materially significant

Continued use after modifications constitutes acceptance of revised terms.

Legal Questions and Contact

For questions about these Terms and Conditions or legal matters related to our services, please contact us:

Email: Contact through our website form

Phone: +357 22 892 347

Address: 78 Giannou Kranidioti, 2014 Nicosia, Cyprus