Privacy Policy
Last updated: September 2, 2025
Data Controller
VoicePoint Communications Ltd.
78 Giannou Kranidioti
2014 Nicosia, Cyprus
Phone: +357 22 892 347
Our Commitment to Privacy
VoicePoint is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and Cyprus data protection laws.
We believe in transparency and will always inform you about what data we collect, why we collect it, and how we use it to provide our communication services.
Information We Collect
Personal Information You Provide
When you contact us or use our services, we may collect:
• Your name and contact information (email address, phone number)
• Organization details and professional information
• Communication preferences and service interests
• Content of your inquiries and correspondence
Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address and general location information
• Browser type and operating system
• Pages visited and time spent on our website
• Referral sources and website usage patterns
Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide relevant content and marketing communications
For detailed information about our cookie usage, please see our Cookie Policy.
How We Use Your Information
Service Provision
• Respond to your inquiries and provide communication services
• Develop and implement strategic communication plans
• Manage client relationships and project coordination
• Process payments and maintain billing records
Communication and Marketing
• Send service updates and important notifications
• Share relevant industry insights and communications best practices
• Invite you to events and professional development opportunities
• Provide information about new services that may interest you
Legal Basis for Processing
• Contract performance when providing our services
• Legitimate interests for business operations and marketing
• Legal compliance for tax and regulatory requirements
• Consent for specific marketing communications and cookies
Data Protection and Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
• Encrypted data transmission using SSL/TLS protocols
• Secure servers with restricted access controls
• Regular security audits and vulnerability assessments
• Staff training on data protection and confidentiality
Data Retention
We retain your personal information only as long as necessary for:
• Providing our services and maintaining our client relationship
• Complying with legal and regulatory obligations
• Resolving disputes and enforcing our agreements
• Legitimate business purposes such as improving our services
Your Privacy Rights
Under GDPR and Cyprus data protection laws, you have the following rights regarding your personal information:
Right of Access
Request a copy of the personal information we hold about you and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information in certain circumstances.
Right to Data Portability
Request transfer of your personal information in a structured, machine-readable format.
Right to Object
Object to processing of your personal information for direct marketing purposes.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
To exercise any of your privacy rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: Contact through our website form
Phone: +357 22 892 347
Address: 78 Giannou Kranidioti, 2014 Nicosia, Cyprus